Returns and warranty
We want you to be happy with every purchase. Here is what to do if something is not right, and how products are covered by warranty.
A damaged or wrong product
Please check your order when you receive it. If a product is damaged or is not what you ordered, contact us as soon as possible from the contact page or at the showroom, with your order number, and we will sort it out with you.
Your rights as a consumer under Albanian law are not affected.
Warranty
Products carry the manufacturer’s warranty, together with local service from our team. Warranty terms, including how long they last, vary by product and are listed in its specifications.
For a fault during the warranty period, contact us with your order number and a description of the problem.